FREQUENTLY ASKED QUESTIONS
What are your rates?
Please click here, enter your dates, and click “Check Availability” to see our rates. We offer the same rate to everyone and do not discount for memberships such as AAA or AARP.
When is check-in and check-OUt times?
Check-In begins at 4PM daily. Check-Out is at 11AM. We offer Early Check-In at 1PM for a fee of $100, based on limited availability. While we make every effort to accomodate these requests, they cannot be gauranteed. In the event that we are unable to provide early check-in, you will be notified and your fee will be fully refunded. Due to our apartment style rooms that require longer cleaning times we are unable to accommodate late check-outs. Please be respectful of these times for the safety of our staff and guests. All check-in and outs are performed remotely as we do not have a a formal check-in desk.
HOW MANY PERSONS CAN BE ACCOMMODATED IN EACH STUDIO?
We have a maximum capacity of 2 adults aged 18+ in our Deluxe King Studios, 4 adults aged 18+ in our Deluxe King Suites and 3 adults aged 18+ in our 1BR Bungalow House Apartments. If you are traveling with children 17 and under, please consider these family friendly locations: Great Island Inn or The Inn Downtown.
ARE YOU PET FRIENDLY?
Yes! Most of our rooms are dog friendly (sorry, no cats). We do have two designated studios that are not pet friendly for guests with allergies or sensitivities. There is a $50 per dog, per night fee. All rooms allow up to 2 dogs under 50 pounds each. Our King Suites may accommodate larger dogs upon request. If traveling with a dog, please select “Traveling With A Dog” at check-out when booking direct with us here. If traveling with a dog, select “Traveling With A Dog” at check-out when you book direct with us here.
DO YOU HAVE AIR CONDITIONING?
Each guest studio has a dedicated air conditioning and heating specific to that room. There is no shared air between apartments for the safety of our guests and staff.
DO YOU OFFER DAILY HOUSEKEEPING?
All of our apartments are considered “housekeeping units.” That term denotes that daily housekeeping is not provided. Your room is equipped with basic housekeeping supplies. If ever you need additional amenities — such as shampoo — during your stay, simply contact your personal concierge.
DO YOU OFFER PARKING?
We can accommodate one vehicle only with each reservation. Parking is FREE when you book directly through our website. Additional parking spaces are limited and require a $29 per night parking pass.
Parking is $29/night for all reservations booked through third-party channels (such as booking.com, expedia.com, Hotel Tonight, VRBO and AirBnB).
ARE YOU LOCATED NEAR THE WATER?
We are directly across from the Atlantic Ocean.
HOW CLOSE IS THE NEAREST BEACH?
Right across the street is a small quiet, rocky beach that has sandy areas during low tide. Please note that you will need to cross over a rocky seawall to access this area. In addition, we are just one mile north of Wallis Sands State Beach and five miles north of Jenness Beach. Both are beautiful sandy beaches that are easily accessible due to thier roadside locations. Wallis Sands Beach is ADA accessible.
are there water views?
Our bungalows are raised and feature ocean views with the Isle of Shoals on clear days. The pool also overlooks the ocean. All other rooms do not offer ocean views.
Can i still book a queen studio?
All of the beds in our previously named Queen Studios have been upgraded to king sized beds to maximize comfort for our guests. If you have stayed in a Queen Studio in the past and are looking to stay in one of these rooms again, you will find them listed as a King Studio.
do you have quiet hours?
For the enjoyment of all our guests, quiet hours (no loud TVs, amplified music, gatherings or unattended dogs) must be observed daily between 9PM and 8AM. Guests must respect this policy or they will be asked to leave, with no refunds.
What is your deposit policy
100% of stay is due at time of booking.
What is your cancellation policy?
Reservations cancelled more than 30 days prior to arrival will receive a refund minus a 10% cancellation fee. No refunds will be issued for cancellations made within 30 days of arrival.
Taxes & Fees
By booking directly through our website, you’ll always receive our best available rate and avoid the additional hidden fees often associated with third-party booking sites. Please note that an 8.5% New Hampshire Rooms & Meals Tax, a 2.9% processing fee, and a seasonal $29 nightly resort fee (applicable May–November) will be added during the booking process. Our resort fee includes amenities such as Wi-Fi, access to our heated pool and hot tub.